Effective date: 10 July 2020
StreamOn ("us", "we", or "our") operates the streamon.app website (the "Service") and is a trading name of Ben Bowler Limited, a registered company in the United Kingdom.
Service is the streamon.app and related subdomain websites operated by Ben Bowler Limited
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on your device (computer or mobile device).
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Social media URLs or Usernames
- Credit Card expiration/type/name
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us via email [email protected]
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Your IP address will be stored in our database, we use your IP to obtain general and anonymised data about your profile end users such as approximate geo-location e.g country, city.
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. We may use and store information about visitors to StreamOn Profiles. This is anonymised and aggregated in high quantities, removing any Personally Identifiable information as we are interested in the ‘how’ more than the ‘who’.
Tracking Cookies Data
Examples of Cookies we use:
- Session Cookies.
We use Session Cookies to operate and retain user authentication with the service.
- Preference Cookies.
We use Preference Cookies to remember your preferences and acceptance of our policies.
- Analytics Cookies.
Use of Data
Ben Bowler Limited, operating StreamOn uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it's not overridden by your rights
- For payment processing purposes
- To comply with the law
Retention of Data
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, Ben Bowler Limited may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Ben Bowler Limited may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Ben Bowler Limited
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
"Do Not Track" Signals
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Ben Bowler Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please submit a request via emailing [email protected]
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you via this form
- The right of rectification.
You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object.
You have the right to object to our processing of your Personal Data.
- The right of restriction.
You have the right to request that we restrict the processing of your personal information.
- The right to data portability.
You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent.
You also have the right to withdraw your consent at any time where Ben Bowler Limited relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
OAuth Authentication and API Access
Ben Bowler Limited uses OAuth authentication and API access to multiple services to enable the core functions of the app. This includes logging in and signing up, creating and updating live video stream details such as titles, descriptions and tags and forwarding live video to third party services and uploading pre-recorded video content.
- Facebook API
The Facebook Live Video API let StreamOn generate live video streams on your personal Facebook profile, or pages or groups over which you have control.
Facebook OAuth allows you to login to the app without using an email and password.
- Google YouTube Data API
The YouTube Data API gives StreamOn access to generate live video stream events on your YouTube account or a YouTube account you manage. With this access the app will create new live streams and forward live video streams to them and transition them to live automatically for you.
Google OAuth allows you to login to the app without using an email and password.
- Twitch Kraken API
Twitch OAuth allows you to login to the app without using an email and password.
We may use third-party Service Providers to monitor and analyse the use of our Service.
- Google Analytics
- Amazon Web Services
We use Amazon Web Services to, among other things, send email to you and store analytics data in internal database systems.
Mixpanel is an analytics service that tracks and reports distinct actions you take on the website. We use this information to track the growth of the Service and the effectiveness of new and existing features of the website. This data is not shared with any other service.
- Log Processing
In order to track and fix errors with the StreamOn application as they happen, we use the services Papertrail and Blackfire. These services store logs of errors as they happen to allow us to fix them. The log data may include personal information.
- Google AdWords
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
Links to Other Sites
StreamOn profiles are populated by the user’s who built the profile. Any links, images, websites, or text are not operated by StreamOn and StreamOn is not liable for anything you may click on.
Our Service does not address anyone or knowingly market to anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
- By email: [email protected]